Support

Email us at Torsten_Dresner@outlook.com. Please include your store address (example.myshopify.com). We reply within one business day.

Getting started

1. Open the app in your Shopify admin.
2. Click Add block to product page. The theme editor opens with the Cutoffy countdown block ready to add. Save the theme.
3. In the block settings, pick the occasion, how many days before it you stop shipping, and your time zone.
4. On the Basic plan, choose a gift card product for the offer shown after the last order date, and turn on the announcement bar from the theme editor's App embeds.

Common questions

I added the block but shoppers don't see it

The countdown appears a set number of days before the occasion (21 by default, see "Start showing the countdown"). In the theme editor you always see a preview with the date it goes live.

It shows on every product

Blocks are added to a product template, which all products using that template share. To hide it on some products, create a second product template without the block and assign those products to it. Gift card products never show the countdown.

How do I change or cancel my plan?

In the app, choose a plan under Plan. Switching to Free cancels the subscription. Uninstalling the app also cancels it. Charges are billed by Shopify on your Shopify invoice.

What happens to my data if I uninstall?

We delete your store's stored information. See the Privacy Policy.