Privacy Policy

Last updated: November 4, 2026

Cutoffy ("the App") is a Shopify app operated by NextGen Software ("we", "us"). It shows shoppers a countdown to the last order date for an occasion and, after that date, an offer for a digital gift card. This policy explains what information the App handles when a merchant installs it, and why.

The short version

• The App requests no Shopify access permissions (scopes).
• It does not read, collect or store any information about your customers, orders or products.
• It stores only what it needs to work: your shop's address, the access token Shopify issues to the App, and your plan.

Information we handle

When a merchant installs the App, we store:

• Shop domain (for example, example.myshopify.com), to know which store the App is working for.
• Access token issued by Shopify, so the App can authenticate its requests to Shopify for that store.
• Subscription status (Free or Basic plan) from Shopify Billing, to turn paid features on or off. Payment details are handled entirely by Shopify; we never see them.

Countdown settings (occasion, dates, texts, colors) are saved by Shopify as part of your theme, not by us.

Shoppers visiting your store

The countdown is shown by your theme. The App sets no cookies, does not track shoppers and collects no personal data from them. If a shopper closes the announcement bar, their own browser remembers this for the rest of the visit (session storage); nothing is sent to us.

How we use information

• To provide the App and its features to your store.
• To check your plan and apply Shopify Billing charges.
• To answer support requests you send us.

We do not sell or rent information, and we do not use it for advertising.

Service providers

• Shopify: the platform the App runs on, including authentication and billing.
• Cloudflare: hosts the App and stores the information listed above.

Retention and deletion

When you uninstall the App, we delete your store's stored information. We also act on Shopify's data deletion requests (shop/redact), which Shopify sends after uninstall. Because the App holds no customer data, customer data requests and erasure requests received through Shopify require no data to be returned or removed.

Security

Information is encrypted in transit (HTTPS). Secrets used by the App are stored encrypted by our hosting provider, and access is limited to what is needed to run the App.

Your rights

Depending on where you are, you may have rights to access, correct or delete information about you, or to object to its use. To make a request, contact us at the address below. Merchants can also remove all stored information at any time by uninstalling the App.

Changes

We may update this policy. The date at the top shows when it last changed. Significant changes will be communicated in the App.

Contact

Questions about this policy: Torsten_Dresner@outlook.com